Privacy Policy

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Effective Date: 8/05/2025

This Privacy Policy describes how Psychic Sibz (“we,” “our,” or “us”) collects, uses, and shares your personal information through our website www.psychicsibz.com and any related services we offer, including psychic readings and consultations. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number.
• Appointment Details: Booking preferences, birthdate, questions shared.
• Payment Information: Collected securely via third-party payment processors (we do not store credit card numbers).
• Technical Data: IP address, browser type, device info, and website usage (via cookies or analytics tools).
  

2. How We Use Your Information

We use your personal data to:

• Provide and manage bookings or services.
• Communicate with you (confirmation, customer service, marketing emails with your consent).
• Improve our website and services.
• Comply with legal obligations.

We will only process your data when we have a legal basis to do so (such as your consent, a contract, or a legal obligation).

3. Legal Basis (GDPR Specific)

If you are in the EU/EEA, we process your data under one of the following legal bases:

• Consent – for email marketing or optional data you share.
• Contract – to deliver a service you've requested.
• Legal Obligation – if required by law.
• Legitimate Interest – for service improvement and fraud prevention.
  

4. Your Rights (GDPR & CCPA)

You have the right to:

• Access – Know what personal data we hold about you.
• Correct – Request corrections to inaccurate or incomplete data.
• Delete – Ask us to delete your personal data.
• Restrict/Withdraw Consent – Stop or limit certain uses of your data.
• Object – To processing based on legitimate interests.
• Data Portability – Request a copy of your data in a structured format.
• Opt Out (CCPA) – Prevent the sale of your personal information (we do not sell your data).
• Non-Discrimination – You will not receive discriminatory treatment for exercising your privacy rights.

You can make a request by contacting us at:
ks@psychicsibz.com

5. Cookies and Tracking Technologies

We may use cookies or similar tracking tools to improve website performance, personalize content, and analyze traffic. You can control or disable cookies through your browser settings.

Cookie Consent Banner: We use a cookie consent banner to obtain your permission before setting non-essential cookies (for EU visitors).

6. Data Retention

We retain your personal data only as long as needed to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Services

We may share information with trusted third-party service providers who assist with:

• Payment processing (e.g., Stripe, PayPal)
• Appointment scheduling (e.g., Calendly, Acuity)
• Email marketing (e.g., Mailchimp)
• Website analytics (e.g., Google Analytics)

These providers are required to handle your data securely and lawfully.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.

9. International Users

If you are accessing our website from outside the United States (e.g., the EU), you understand that your data may be processed in countries with different data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact

Psychic Sibz at: 

Email: ks@psychicsibz.com

Website: www.psychicsibz.com